{"id":3197,"date":"2023-03-01T15:28:34","date_gmt":"2023-03-01T08:28:34","guid":{"rendered":"http:\/\/www.clc.hcmus.edu.vn\/?p=3197"},"modified":"2023-04-06T21:30:05","modified_gmt":"2023-04-06T14:30:05","slug":"bao-cao-tai-toa-dam-ung-dung-chatgpt-trong-quan-ly-nha-nuoc-cac-hoat-dong-phuc-vu-nguoi-dan-va-doanh-nghiep-co-hoi-va-thach-thuc","status":"publish","type":"post","link":"https:\/\/www.clc.hcmus.edu.vn\/?p=3197","title":{"rendered":"B\u00e1o c\u00e1o t\u1ea1i t\u1ecda \u0111\u00e0m “\u1ee8ng d\u1ee5ng ChatGPT trong qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc, c\u00e1c ho\u1ea1t \u0111\u1ed9ng ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n v\u00e0 doanh nghi\u1ec7p: C\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c”"},"content":{"rendered":"
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S\u00e1ng 1\/3, S\u1edf Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng (TT-TT), S\u1edf Khoa h\u1ecdc v\u00e0 C\u00f4ng ngh\u1ec7, \u0110\u1ea1i h\u1ecdc Qu\u1ed1c gia TPHCM v\u00e0 Th\u00e0nh \u0110o\u00e0n TPHCM t\u1ed5 ch\u1ee9c t\u1ecda \u0111\u00e0m \u201c\u1ee8ng d\u1ee5ng ChatGPT trong qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc, ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n v\u00e0 doanh nghi\u1ec7p: C\u01a1 h\u1ed9i v\u00e0 Th\u00e1ch th\u1ee9c\u201d. Ph\u00f3 Ch\u1ee7 t\u1ecbch UBND TPHCM D\u01b0\u01a1ng Anh \u0110\u1ee9c tham d\u1ef1 ch\u01b0\u01a1ng tr\u00ecnh.<\/p>\n

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PGS.TS. \u0110inh \u0110i\u1ec1n, Gi\u00e1m \u0111\u1ed1c Trung t\u00e2m Ng\u00f4n ng\u1eef h\u1ecdc t\u00ednh to\u00e1n, tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Khoa h\u1ecdc T\u1ef1 nhi\u00ean, \u0110\u1ea1i h\u1ecdc Qu\u1ed1c gia TPHCM \u0111\u00e3 tham gia b\u00e1o c\u00e1o t\u1ea1i bu\u1ed5i t\u1ecda \u0111\u00e0m. Theo\u00a0PGS.TS. \u0110inh \u0110i\u1ec1n, ChatGPT t\u1ed3n t\u1ea1i d\u01b0\u1edbi d\u1ea1ng ng\u00f4n ng\u1eef n\u00ean khi \u00e1p d\u1ee5ng v\u00e0o qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc n\u00f3 s\u1ebd h\u1ed7 tr\u1ee3 kh\u00e1 nhi\u1ec1u cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd. B\u00ecnh th\u01b0\u1eddng, m\u1ed9t ng\u00e0y, m\u1ed9t c\u01a1 quan h\u00e0nh ch\u00ednh c\u00f3 th\u1ec3 nh\u1eadn t\u1edbi h\u00e0ng ng\u00e0n th\u01b0 t\u1eeb, th\u00f4ng tin ph\u1ea3n \u00e1nh t\u1eeb ng\u01b0\u1eddi d\u00e2n, doanh nghi\u1ec7p. N\u1ebfu giao c\u00e1n b\u1ed9 ph\u00e2n lo\u1ea1i s\u1ebd ph\u1ea3i m\u1ea5t v\u00e0i ng\u00e0y x\u1eed l\u00fd, tuy nhi\u00ean, khi \u1ee9ng d\u1ee5ng ChatGPT th\u00ec th\u1eddi gian x\u1eed l\u00fd s\u1ebd nhanh h\u01a1n t\u00ednh theo gi\u1edd v\u00e0 gi\u00fap c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd ph\u00e2n lo\u1ea1i c\u00e1c ph\u1ea3n \u00e1nh theo t\u1eebng nh\u00f3m ng\u00e0nh ngh\u1ec1 v\u00e0 chuy\u1ec3n t\u1edbi c\u00e1c ph\u00f2ng ban x\u1eed l\u00fd theo \u0111\u00fang chuy\u00ean m\u00f4n. Ngo\u00e0i ra, ChatGPT l\u00e0 d\u1ea1ng th\u00f4ng tin c\u00e1 nh\u00e2n h\u00f3a, ngh\u0129a l\u00e0 khi ch\u00fang ta quan t\u00e2m t\u1edbi m\u1ea3ng kinh doanh th\u00ec c\u00f4ng c\u1ee5 n\u00e0y s\u1ebd t\u1eadp trung cung c\u1ea5p v\u00e0 tr\u1ea3 l\u1eddi c\u00e1c th\u00f4ng tin xung quanh m\u1ea3ng kinh doanh v\u00e0 s\u1ebd cho \u0111\u1ed9 ch\u00ednh x\u00e1c kh\u00e1 cao.<\/p>\n

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Tuy nhi\u00ean, theo PGS.TS. \u0110inh \u0110i\u1ec1n, m\u1eb7c d\u00f9 c\u00f3 nhi\u1ec1u m\u1eb7t t\u00edch c\u1ef1c nh\u01b0ng m\u00f4 h\u00ecnh n\u00e0y c\u0169ng c\u00f3 sai s\u1ed1 trong vi\u1ec7c cung c\u1ea5p c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 kinh t\u1ebf, x\u00e3 h\u1ed9i, l\u1ecbch s\u1eed\u2026 c\u00f3 r\u1ea5t nhi\u1ec1u k\u1ebft qu\u1ea3 kh\u00e1c nhau v\u00e0 n\u00f3 kh\u00f4ng ph\u00e2n bi\u1ec7t \u0111\u01b0\u1ee3c \u0111\u00e2u l\u00e0 th\u00f4ng tin \u0111\u00fang v\u00e0 th\u00f4ng tin sai.\u00a0\u00a0V\u00ec v\u1eady, c\u00e1c c\u01a1 quan qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc mu\u1ed1n s\u1eed d\u1ee5ng ChatGPT hi\u1ec7u qu\u1ea3 c\u1ea7n ph\u1ea3i gi\u1ecfi h\u01a1n n\u00f3 v\u00e0 l\u00e0m ch\u1ee7 n\u00f3. Ngh\u0129a l\u00e0 ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i t\u1ef1 trang b\u1ecb nh\u1eefng ki\u1ebfn th\u1ee9c th\u00f4ng tin k\u1ef9 c\u00e0ng h\u01a1n \u0111\u1ec3 c\u00f3 th\u1ec3 ki\u1ec3m ch\u1ee9ng \u0111\u1ed9 ch\u00ednh x\u00e1c m\u00e0 ChatGPT cung c\u1ea5p.<\/p>\n<\/div>\n<\/div>\n

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T\u1ecda \u0111\u00e0m l\u00e0 m\u1ed9t trong s\u1ed1 c\u00e1c gi\u1ea3i ph\u00e1p nh\u1eb1m ti\u1ebfp t\u1ee5c tri\u1ec3n khai c\u00f3 hi\u1ec7u qu\u1ea3 Ch\u01b0\u01a1ng tr\u00ecnh \u201cNghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o t\u1ea1i TPHCM giai \u0111o\u1ea1n 2020-2030\u201d. \u0110\u1ed3ng th\u1eddi, th\u00f4ng qua t\u1ecda \u0111\u00e0m, t\u1ea1o di\u1ec5n \u0111\u00e0n \u0111\u1ec3 c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, c\u00e1c nh\u00e0 ho\u1ea1ch \u0111\u1ecbnh ch\u00ednh s\u00e1ch, c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u, nh\u00e0 khoa h\u1ecdc th\u1ea3o lu\u1eadn v\u00e0 chia s\u1ebb quan \u0111i\u1ec3m v\u1ec1 \u1ea3nh h\u01b0\u1edfng c\u1ee7a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) \u0111\u1ebfn c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc, ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00e2n. V\u00e0 t\u0103ng c\u01b0\u1eddng s\u1ef1 h\u1ee3p t\u00e1c gi\u1eefa c\u00e1c chuy\u00ean gia, nh\u00e0 khoa h\u1ecdc v\u00e0 nh\u00e0 qu\u1ea3n l\u00fd t\u00ecm ra c\u00e1c gi\u1ea3i ph\u00e1p v\u00e0 x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch t\u01b0\u01a1ng lai trong vi\u1ec7c s\u1eed d\u1ee5ng v\u00e0 \u1ee9ng d\u1ee5ng AI.<\/p>\n<\/div>\n

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M\u1ed9t s\u1ed1 h\u00ecnh \u1ea3nh t\u1ea1i bu\u1ed5i t\u1ecda \u0111\u00e0m:<\/p>\n

\"Toa<\/p>\n

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M\u1ed9t s\u1ed1 k\u00eanh truy\u1ec1n th\u00f4ng \u0111\u01b0a tin v\u1ec1 bu\u1ed5i t\u1ecda \u0111\u00e0m:<\/p>\n